Cancellation Policy

We understand that customers may sometimes need to cancel an order after placing it. Please read our cancellation policy carefully before submitting a request.

Order Cancellation Window

Orders can only be canceled within 24 hours of purchase.

To request a cancellation, please contact our support team as soon as possible with your order number and the email address used at checkout.

Orders Already Fulfilled

After 24 hours, most orders are already processed, packed, or fulfilled by our fulfillment team. Once an order has been fulfilled, we are no longer able to cancel it.

In this case, the customer must wait to receive the order and then follow our return process.

If Your Order Has Already Shipped

If your order has already been shipped, cancellation is not possible. You may still request a return once the item has been delivered, according to our Return Policy.

Important Notes

Submitting a cancellation request does not guarantee cancellation. Orders can only be canceled if the request is received within 24 hours and the order has not yet been fulfilled.

If the cancellation is approved, a refund will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.